JigScape terms

JigScape terms of use

Last updated: September 9, 2026

These terms describe the rules for using JigScape and its related services, provided by the JigScape team. Contact us at support@sproutlingsgame.com. By using JigScape, you agree to these terms. If you do not agree, do not use the service.

1. Eligibility and accounts

JigScape is intended for users aged 13 or older. If you are below the age of legal majority where you live, use the service with the permission of a parent or guardian. Keep your credentials secure and use accurate account information. You are responsible for activity you authorize through your account.

2. Your photos and content

You retain ownership of the photos and messages you provide. You must have permission to use and share them, including any necessary permission from people shown in them. You give us a limited right to process, store and transmit your content as needed to provide the features you choose, perform safety checks, and handle support or legal obligations, as described in the privacy policy.

Imported photos are sent for automated safety checks. Hosting a shared puzzle makes its image available to other participants. Share session codes and links only with people you intend to invite. Other players may keep copies of shared content.

3. Responsible use

Do not use JigScape for illegal content, sexual exploitation, sexual content blocked by the service, harassment, threats, impersonation, spam, infringement, or disclosure of another person's private information without permission. Do not disrupt the service, bypass access controls or interfere with other players' puzzles. We may block content or restrict access to protect users, investigate misuse or meet legal duties.

4. Purchases and subscriptions

Any price, billing interval and purchase conditions are shown at checkout. Purchases through Apple or Google are governed by the relevant store's payment terms and applicable consumer law. If a subscription is offered and purchased, manage renewal or cancellation through that store. Deleting a JigScape account or uninstalling the app does not automatically cancel a subscription.

Use Restore purchases with the store account used for the purchase to recover eligible paid access. Contact the store for refunds and billing issues. Nothing in these terms removes mandatory refund or consumer rights.

5. Progress, access and availability

Solo saves and appearance settings are local to your device and are not synced across devices by JigScape. Removing app data, changing devices or deleting a save can remove that progress. Photo safety checks, multiplayer and other online services require an internet connection and depend on third-party availability. We may change or discontinue features and will respect applicable obligations relating to paid services.

6. Our app and third-party services

JigScape's software, branding and original artwork belong to their respective owners. You may use the app for its intended personal purpose, subject to these terms and your store's license. Third-party services and linked websites have their own terms and policies.

7. Account closure and data requests

You can request account and associated data deletion on our deletion page, including if you signed in with Google or no longer have the app. We may verify ownership before acting. See that page and the privacy policy for processing times, local-device data, and retention exceptions.

8. Disclaimers and applicable rights

To the extent permitted by law, the service is provided as available, without a promise of uninterrupted or error-free operation. We do not exclude liability or statutory protections that cannot lawfully be excluded. Your mandatory rights under the laws where you live remain in effect.

9. Changes and contact

We may update these terms as the service changes and will revise the date above. If a change requires additional notice or agreement under applicable law, we will provide it. For questions or concerns, contact support@sproutlingsgame.com.